Welcome to MSR Pet World. These Terms & Conditions govern your access to and use of our website https://msrpetworld.com and the services provided through it. By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of our website.


Use of Website

By accessing this website, you confirm that you are legally capable of entering into a binding contract under applicable Indian laws. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

Any misuse, unauthorized access, or attempt to interfere with the website’s functionality may result in suspension or termination of access.


Account Registration

To access certain features of the website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during registration and to keep your login credentials confidential.

MSR Pet World is not responsible for any loss or damage arising from unauthorized use of your account. You are solely responsible for all activities conducted under your account.


Product Information

We make every effort to display product descriptions, images, pricing, and availability accurately. However, minor variations in color, size, or appearance may occur due to photography, screen settings, or manufacturing differences.

MSR Pet World reserves the right to modify product details, pricing, or availability at any time without prior notice.


Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as specified on the product page.

Payments must be made through the secure payment gateways available on our website. We reserve the right to cancel any order in case of payment failure, suspected fraud, pricing errors, or unauthorized transactions.


Order Acceptance and Cancellation

An order placed on our website is considered confirmed only after payment is successfully processed and an order confirmation is sent to your registered email address.

MSR Pet World reserves the right to cancel or refuse any order at its discretion due to stock unavailability, incorrect pricing, or policy violations. In such cases, any amount paid will be refunded as per our refund policy.


Shipping and Delivery

Shipping timelines provided are estimated and may vary due to external factors such as courier delays, weather conditions, or regional restrictions.

MSR Pet World shall not be held liable for delays beyond its control. Customers are responsible for providing accurate shipping details during checkout.


Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy, which forms an integral part of these Terms & Conditions. Customers are advised to review the policy carefully before making a purchase.


Intellectual Property Rights

All content available on this website, including text, images, logos, graphics, designs, and software, is the property of MSR Pet World and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written consent from MSR Pet World.


User Conduct

Users agree not to engage in activities that:

  • Violate any applicable laws or regulations
  • Harm the website, its users, or its reputation
  • Upload malicious software or harmful content
  • Attempt to gain unauthorized access to the website or systems

Violation of these terms may result in immediate termination of access.


Limitation of Liability

MSR Pet World shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

All products are provided on an “as-is” basis, subject to applicable warranties under Indian law.


Indemnification

You agree to indemnify and hold harmless MSR Pet World, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your misuse of the website or violation of these Terms & Conditions.


Third-Party Links

Our website may contain links to third-party websites for informational or convenience purposes. MSR Pet World does not control or endorse these websites and is not responsible for their content or policies.


Termination of Access

MSR Pet World reserves the right to suspend or terminate your access to the website without prior notice if you violate these Terms & Conditions or engage in unlawful activities.


Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.


Changes to Terms & Conditions

MSR Pet World may update or modify these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised terms.


Contact Information

For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us:

Email: msrpetworld@gmail.com
Guaranteed Response Time: Within 24 Hours

Phone: 75719 54124
Working Days/Hours: Monday – Saturday | 9:30 AM – 6:30 PM

Registered Warehouse Address:
Plot No-63A, No-1793
Waris Nagar, Kanpur – 208021
Uttar Pradesh, India